Routine Letters and Goodwill Writing
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Three Characteristics of Good Letters (4 Slides)
Describing the Direct Pattern for Organizing Letters (2 Slides)
Write letters placing Information and Action (4 Slides)
Write letters Placing Orders (5 Slides)
Write letters Making Claims (5 Slides)
Write Letters Complying With Request (5 Slides)
Write Letters of Recommendation (5 Slides)
Write letters Granting Claims and Making Adjustments (6 Slides)
Write Goodwill Messages (17 Slides)
